FAQ

Processing Times

What is the processing time for figurines?

All figurines are made-to-order so it will take on average 4 business days. Please note, this does not include the shipping time. It usually takes about 2-3 business days for one figurine and 2+ orders take the full 4 business days.

What is the processing time for pins, stickers, and prints?

Unlike our figurines, these are not made-to-order so it will take 1-2 business days. 

 

Care

How to care for your new figurine friend?

I recommend keeping your friend away from edges or directly above hard flooring. They may collect dust after awhile. To remove dust, use a dry little cloth to wipe away.

All figurines are coated with a light varnish, however, they are not waterproof. If left outside, the paint will eventually fade and not be as vibrant. I do not recommend putting them outside in extreme conditions. Polymer clay is not meant for those conditions and do best inside. However, putting them in an indoor plant pot should be okay. 

 

Custom Commissions

Do you take custom commissions?

Absolutely! I take custom painting/figurine requests. Please go to the contact page and fill out the google form so I can get a good understanding of your vision.

 

Shipping

How are figurines shipped?

All figurines are shipped via USPS ground advantage unless the customer chooses and pays for a different service. Figurines are packaged securely with bubble wrap and tissue paper to ensure they do not get damage in transit. 

Is there a gift wrapping option?

Unfortunately, we do not offer this right now. If you'd like to add a note to an order please email us!