FAQ

Processing Times

What is the processing time for figurines?

All figurines are made-to-order so it will take on average 4 business days. Please note, this does not include the shipping time. It usually takes about 2-3 business days for one figurine and 2+ orders take the full 4 business days.

What is the processing time for pins, stickers, and prints?

Unlike our figurines, these are not made-to-order so it will take 1-2 business days. 

 

Care

How to care for your new figurine friend?

I recommend keeping your friend away from edges or directly above hard flooring. They may collect dust after awhile. To remove dust, use a dry little cloth to wipe away.

All figurines are coated with a light varnish, however, they are not waterproof. If left outside, the paint will eventually fade and not be as vibrant. I do not recommend putting them outside in extreme conditions. Polymer clay is not meant for those conditions and do best inside. However, putting them in a flower pot on damp soil should be okay. 

 

Custom Commissions

Do you take custom commissions?

Absolutely! I take custom painting/figurine requests. Please go to the contact page and fill out the google form so I can get a good understanding of your vision.

 

Shipping

How are figurines shipped?

All figurines are shipped via USPS ground advantage unless the customer chooses and pays for a different service. Figurines are packaged securely with bubble wrap and tissue paper to ensure they do not get damage in transit. 

Is there a gift wrapping option?

Unfortunately, we do not offer this right now. If you'd like to add a note to an order please email us!